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FAQ

What is your return policy?

In case you are not fully satisfied, you can easily return a product via a Bpost drop off point in your area (unused and in the original, unopened, packaging). Cost for returns will be €4,00 per label. Upon arrival of your return you'll be able to choose another item or we'll provide you with a giftcard which stays valid for 2 years. 
After delivery you have 14days to return us your items.  
More info can be found here.

Do you offer gift cards?

You can purchase gift cards via the link in the main menu.

Gifts cards are valid 2 years after purchase.

What payment options are available?

You'll be able to pay for your purchases safely via:

  • Bancontact

  • ApplePay

  • Credit Card 

When will my package be delivered?

Ordered before 3P.M.? We aim to ship your package the same day! Deliverytime will be 2-3 working days. 

FAQ: FAQ
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