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Shipping/Payment/Returns
 
1.    Shipping 

Free shipping for orders over 70€ 

  • Bpost delivery at home or in the office: 5.00€ for Belgium- We ship your package to the requested address. Deliveries take place from Monday to Friday. Other options can be found at the check out page. When free shipping is applied, Tackleandmore is free to use a carrier of choice.

  • Pick up at Tackleandmore: Free of charge - on appointment
        

 2.   Delivery

As soon as the package is sent by us the package will be delivered the next working day. Bpost informs you beforehand about the delivery of your package. Not at home when Bpost delivers your package? No problem, you can update your profile and have the package delivered in a safe place of your choice, at your neighbours, in a Bpost pickup point or parcelmachine.

On the day of delivery you'll be informed by e-mail when your parcel will arrive. Please also check your spamfolder or even better: download the Bpost app, register with your online shopping e-mailaddress and you'll receive automatic notifications about your parcel.

What if I'm not home at the time of delivery?
No problem. Your parcel will be delivered at your neighbour. Is he also not home? Your parcel will be delivered at the nearest parcelshop. This to enure you'll have your parcel the soonest as possible and you'll be able to choose yourself when you pick it up. 

What if my parcel was delivered damaged?

Please provide us a picture of the label on the box, the interor of the box and the damaged contents. We need this in order to start a claim at the shipping company. We'll look for a solution as soon as possible.
 

 3.    Payments

You can pay quickly, fast and safely via:

  • Bancontact

  • Creditcard (VISA/Mastercard) 
     

None of these paymentmethods will have extra charges. Information about returns can be found in our general terms and conditions. Having issues with your payment? Contact us at info@tackleandmore.be and we'll be happy to assist you.

 

4.    Returns 

In case you are not fully satisfied, you can easily return a product via a Bpost point in your area (unused and in the original, unopened, packaging). Cost for returns will be €4,00 per label. Upon arrival of your return you'll be able to choose another item or we'll provide you with a giftcard which stays valid for 2 years. 
After delivery you have 14days to return us your items. 
How to return an item?

1. Register your return via info@tackleandmore.be. We'll need your name, order number and reason for the return

2. You'll receive a link to make your returnlabel

3. Ship the products in an unused state and in the original packaging mentioning your name and order number

4. Once received we'll send you the giftcard/chosen products. 

¨Print the label, stick it on the box and return your parcel to a Bpost point of your choice. You can find the link to the Bpost point in your area here: https://www.bpost.be/nl/bpost-vinden

 

5.    Shipment terms

We aim to ship all orders, placed before 3PM, the same day. 

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